These are the terms and conditions for the delivery of products by Heal Mary.<\/span><\/p>
Index:<\/span><\/p>
Article 1 \u2013 Definitions<\/span><\/p>
Article 2 \u2013 Identity of the entrepreneur<\/span><\/p>
Article 3 \u2013 Applicability<\/span><\/p>
Article 4 \u2013 The offer<\/span><\/p>
Article 5 \u2013 The agreement<\/span><\/p>
Article 6 \u2013 Right of withdrawal<\/span><\/p>
Article 7 \u2013 Obligations of the consumer during the reflection period<\/span><\/p>
Article 8 \u2013 Exercise of the right of withdrawal by the consumer and costs thereof<\/span><\/p>
Article 9 \u2013 Obligations of the entrepreneur in the event of withdrawal<\/span><\/p>
Article 10 \u2013 Exclusion right of withdrawal<\/span><\/p>
Article 11 \u2013 The price<\/span><\/p>
Article 12 \u2013 Compliance with the agreement and extra guarantee<\/span><\/p>
Article 13 \u2013 Delivery and execution<\/span><\/p>
Article 14 \u2013 Duration transactions: duration, cancellation and extension<\/span><\/p>
Article 15 \u2013 Payment<\/span><\/p>
Article 16 \u2013 Complaints procedure<\/span><\/p>
Article 17 \u2013 Disputes<\/span><\/p>
Article 18 \u2013 Additional or different provisions<\/span><\/p>
Article 19 \u2013 Klarna <\/p>
Entrepreneur: Shinta Lempers, trading under: Heal Mary <\/span><\/p>
Europalaan 20 unit 19, 3526KS Utrecht;<\/span><\/p>
The Netherlands; <\/span><\/p>
Phone number: +31 6 41717034 (available on Monday, Tuesday, Thursday from 9:00 AM to 5:00 PM);<\/span><\/p>
E-mail: hallo@healmary.nl;<\/span><\/p>
Chamber of Commerce number: <\/span>58110933;<\/span><\/span><\/p>
VAT identification number: <\/span>NL 153841205B01<\/span><\/span><\/p>
Extended reflection period for products in the event of not informing about the right of withdrawal:<\/span><\/p>
The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement:<\/span><\/p>
Cancellation:<\/span><\/i><\/span><\/p>
Extension:<\/span><\/i><\/span><\/p>
Duration:<\/span><\/i><\/span><\/p>
Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply.<\/span><\/p>
Additional provisions or provisions that deviate from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable data carrier.<\/span><\/p>
Klarna Payments
Legal and privacy
Europe
Legal and data protection (EU)<\/p>
Data protection and data sharing aspects
T&C information
Please seek legal advice to ensure compliance with applicable regulations.<\/p>
Customer Data Sharing
National and EU rules such as the GDPR sets certain limits to how and when you may share customer-identifying information with Klarna.<\/p>
If you share personal data with Klarna you need to explain this in your privacy notice and link to Klarna's privacy notice there. Below is an example of what that could look like in your existing privacy notice (the specific data categories transferred to be added, and text to be translated into your local language):<\/p>
Draft privacy notice text
\u201cIn order to offer you Klarna's payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna's own privacy notice.\u201d<\/p>
Terms and conditions
Ensure that your terms and conditions reflect your cooperation with Klarna, and that you comply with applicable laws.<\/p>
Presentation considerations (SE)
S\u00e5 p\u00e5verkas du av den nya kreditlagen<\/p>
Sveriges riksdag har tidigare i \u00e5r beslutat om en ny kreditlag. Den inneb\u00e4r i shorthet att om det finns b\u00e5de ett kredit- och ett direktbetalningsalternativ i kasan s\u00e5 f\u00e5r inte kreditalternativet visas f\u00f6rst eller redan vara ifyllt. Lagen tr\u00e4der i kraft den f\u00f6rsta July 2020.<\/p>
H\u00e4r \u00e4r vad du beh\u00f6ver veta om du har f\u00f6ljande betalnings- och kasalternativ:<\/p>
Klarna Checkout (KCO): Du beh\u00f6ver inte vidta n\u00e5gra \u00e5tg\u00e4rder.<\/p>
Klarna kommer att hantera f\u00f6r\u00e4nspreis och se till att ett direktbetalningsalternativ visas f\u00f6rst om ett s\u00e5dant finns.<\/p>
Klarna Payments (KP) utan n\u00e5got direktbetalningsalternativ. Du beh\u00f6ver inte vidta n\u00e5gra \u00e5tg\u00e4rder.<\/p>
Du m\u00e5ste bara se till att ett direktbetalningsalternativ \u00e4r det f\u00f6rsta alternativet om du erbjuder det sum betalningsmetod.<\/p>
Klarna Payment (KP) med ett direktbetalningsalternativ: Du m\u00e5ste vidta \u00e5tg\u00e4rder.<\/p>
Som e-handlare med Klarna Payment (KP) har du kontroll \u00f6ver ordningen p\u00e5 betalningsmetoderna som du har i din cash register och kommer d\u00e4rf\u00f6r att beh\u00f6va vidta \u00e5tg\u00e4rder f\u00f6r att f\u00f6lja den nyalagen.<\/p>
Forts\u00e4tt l\u00e4sa f\u00f6r mer information om hur KCO kommer att presenteras och vilka \u00e5tg\u00e4rder vi rekommenderar f\u00f6r dig som har KP med direktbetalningsalternativ.<\/p>
Vad den nya layers inneb\u00e4r
Den nya kreditlagen som Sveriges riksdag har antagit (Governments proposition) kommer att tr\u00e4da i kraft den f\u00f6rsta July 2020 och kommer endast att till\u00e4mpas i Sverige. Lagen st\u00e4ller krav p\u00e5 hur olika betalningsmetoder presenteras i kasan, och den tvingar e-handlare att visa ett direktbetalningsalternativ f\u00f6re kreditalternativ, om b\u00e5da alternativen finns tillg\u00e4ngliga i kasan.<\/p>
Skyldigheterna i den nya lagen g\u00e4ller alla parter som presenterar eller behandlar betalningsmetoder. Detta inkluderar: e-handlare, partners och betalningstj\u00e4nstleverant\u00f6rer (PSP) s\u00e5som banker. F\u00f6r att kunna navigera i \u00e4ndringarna har vi skapat riktlinjer f\u00f6r att hj\u00e4lpa v\u00e5ra e-handlare och partners att anpassa sig s\u00e5 att de nya lagliga kraven uppfylls.<\/p>
Vad inneb\u00e4r det h\u00e4r for mig som handlare?
Exakt hur du p\u00e5verkas beror p\u00e5 vilka betalningsmetoder som du erbjuder och vilken kasl\u00f6sning som du har falls. Den nyalagen kr\u00e4ver inte att en handlare m\u00e5ste erbjuda ett direktbetalningsalternativ, utan styr hur betalningsalternativen presenteras i kasan.<\/p>
Nedan finns and \u00f6versikt \u00f6ver Klarna betalningsmetoder, och hur de kategoriseras i termer av krediteller direktbetalningsalternativ.<\/p>
Vad beh\u00f6ver jag f\u00f6rbereda?
Handlare with Klarna Checkout (KCO v2 & v3)<\/p>
Ingen \u00e5tg\u00e4rd beh\u00f6vs. Klarna kommer att uppdatera den nuvarande KCO-l\u00f6sningen f\u00f6r den svenska marknaden och s\u00e4kerst\u00e4lla att de nya lagkraven f\u00f6ljs. Ni kommer att m\u00e4rka att direktbetalningsalternativ, s\u00e5som Direktbetalning (n\u00e4r tillg\u00e4ngligt), kommer att presenteras sum det f\u00f6rsta betalningsalternativet i din cash register.<\/p>
Handlare with Klarna Payments (KP)<\/p>
To ni erbjuder Klarna Payments i er checkout s\u00e5 can inte Klarna kontrollera i vilken ordning betalningsalterntiven presenteras. Det inneb\u00e4r att det \u00e4r den enskilda handlaren som \u00e4r ensam ansvarig f\u00f6r att se till att er kas \u00e4r kompatibel och f\u00f6ljer den nya lagstiftningen innan den tr\u00e4der i kraft (July 1, 2020).<\/p>
Om ni har Klarna Payments (KP) och flertalet payment method via Klarna inom samma modul s\u00e5 kommer Klarna att sortera dessa. Om det finns ett direktbetalningsalternativ s\u00e5 kommer det att presenteras f\u00f6rst. Kreditalternativ som inkluderar r\u00e4nta kommer alltid att att presenteras hisses om det finns andra val tillg\u00e4ngliga. To flera betalningss\u00e4tt med Klarna \u00e4r placerade i olika moduler can Klarna ej kontrollera i vilken ordning de presenteras.<\/p>
Klarna kommer att sluta st\u00f6dja Klarna betalningsmetoder (KPM) fr\u00e5n och med September 2020. \u00c5tg\u00e4rd rekommenderas.<\/p>
Klarna kommer inte l\u00e4ngre att st\u00f6dja KPM fr\u00e5n och med September 2020. F\u00f6r att f\u00e5 automatiska uppdateringar (including juridisk efterlevnad) rekommenderar vi att alla handlare migrerar till Klarna Checkout (KCO) eller Klarna Payments (KP). Med KCO kommer Klarna att hantera grades av betalningsmetoder \u00e5t dig. F\u00f6r att migrera till KCO kan du anv\u00e4nda sj\u00e4lvbetj\u00e4ningsfl\u00f6det som finns tillg\u00e4ngligt i portalen f\u00f6r handlare (l\u00e4nk). Prata g\u00e4rna med din kontakt p\u00e5 Klarna f\u00f6r att f\u00e5 mer information om priser och hur du flyttar \u00f6ver till Klarna Checkout eller Klarna Payments.<\/p>
English
New credit legislation \u2013 How you will be impacted<\/p>
New legislation has been adopted by the Swedish Parliament stating that if both credit and debit payment options are offered by a merchant, the debit option(s) must be presented before the credit option(s) in the checkout. This law takes effect July 1, 2020.<\/p>
Here's what you need to know if you have the following payment & checkout options:<\/p>
Klarna Checkout (KCO): No action required.<\/p>
Klarna will take care of all the logic to ensure debit payment options are shown first.<\/p>
Klarna Payments (KP) with no debit options: No action required.<\/p>
You are only required to make sure a debit option is placed as the first option if you offer it as a payment method.<\/p>
Klarna Payment (KP) with debit options: Action required.<\/p>
As a merchant, you are in control of the order in which payment methods are organized inside your checkout and will need to take steps to comply with the new law.<\/p>
Continue reading for more details on how KCO will be presented, and what actions we recommend if you have KP with debit options.<\/p>
What the new law means
New legislation (Regeringens proposition) adopted by the Swedish Parliament will take effect on 1 July 2020, and will only be applicable to Sweden. The law sets requirements on the presentation of payment methods in online checkouts, enforcing debit payment options to be displayed before any credit payment options, if both are available.<\/p>
Obligations in the new regulation apply to any parties who present or process payment methods. This includes: merchants, partners, and Payment Service Providers (PSP) like banks. To navigate the new changes, we've published guidelines, to help our merchants and partners to ensure compliance with the legal requirements.<\/p>
What does this mean for me as a merchant?
The impact for you as a merchant will depend on what payment methods you offer and what checkout solution you use. The new legislation does not require merchants to provide debit payment methods, but does regulate how to present them in an online checkout if you do.<\/p>
Below is an overview of Klarna payment methods, and how each categorizes in terms of credit or debit options.<\/p>
What do I need to do to be prepared?
Merchants with Klarna Checkout (KCO v2 & v3)<\/p>
No action needed. Klarna will update the current KCO solution for the Swedish market to make sure that the new legal requirements are followed. You will notice that debit payment methods such as Direct Debit, (when available), will be presented as the first option in your checkout.<\/p>
Merchants with Klarna Payments (KP)<\/p>
If you offer Klarna Payments in your checkout, Klarna cannot control the order or logic in which the payment methods are presented. Therefore, as a merchant you are solely responsible to ensure your checkout is compliant and lawful according to the new legislation before it enters into force (1 July 2020).<\/p>
If you have Klarna Payments (KP) and multiple Klarna payment methods within the same widget then we will manage the logic of sorting these. If a debit payment option exists then that will be displayed first. Credit payment methods that include interest rate will always be displayed as the last option if others exist. If the multiple Klarna payment methods are placed in different widgets then we cannot control in what order they will be sorted.<\/p>
Klarna will discontinue support of Klarna Payment Methods (KPM) as of September 2020. Action recommended.<\/p>
Klarna will no longer be supporting KPM as of September 2020. For automatic updates (including legal compliance), we recommend all merchants move to Klarna Checkout (KCO) or Klarna Payments (KP). With KCO, Klarna will handle the sorting of payment methods for you. To migrate to KCO, you can use the self service flow that is available in the merchants portal (link). Please reach out to your Klarna account manager to get more information about pricing and how to transfer to Klarna Checkout or Klarna Payments.<\/p>
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